Clear information. No small surprises.
Refund & Cancellation Policy
You can cancel Pro at any time. A first Pro subscription purchase has a 7-day full refund window, and a lifetime purchase has a 14-day full refund window.
How do I cancel Pro?
Cancel your monthly or yearly Pro subscription at any time by emailing support@clipbell.com.
Cancellation stops future renewals once it takes effect. The effective date and any remaining paid access follow the terms shown for your plan. Use the cancellation process to stop renewals; do not rely on removing the extension.
Cancelling a subscription does not automatically request a refund. If you are eligible for a refund, ask for one using the steps below.
Can I get a refund on my first Pro purchase?
Yes. You can request a full refund within 7 calendar days of your first monthly or yearly Pro purchase.
Send your request within that window to support@clipbell.com. The date you submit the request determines whether it is within the refund window.
Are renewal payments refundable?
Later renewal periods are not refundable, except where applicable law requires a refund or another remedy.
To avoid another renewal payment, complete the cancellation process before the next renewal. If you believe a charge was made in error, contact support@clipbell.com so it can be reviewed.
What is the lifetime refund window?
A lifetime Pro purchase is eligible for a full refund when you request it within 14 calendar days of purchase.
A lifetime purchase has no recurring renewal to cancel. After the refund window, refunds are available where applicable law requires them.
How do I request a refund?
Email support@clipbell.com with enough information to locate your purchase. You do not need to share your topics, viewing history or PIN.
- State that you are requesting a refund.
- Include your payment or order reference, if available.
- Include the purchase date and the email used for the payment, if one was provided.
- Do not include full card details or your UPI PIN.
Where does the refund go, and how long does it take?
Approved refunds are submitted to the original payment method within 5–7 business days. Your bank or payment provider may take longer to credit them.
The payment provider and your bank control when the credit appears. That can take longer than our processing period and varies by payment method. Any shorter deadline required by applicable law will apply.
If the refund has not appeared after the expected bank or provider timeframe, email support@clipbell.com with your transaction reference.
Who processes the payment and refund?
Payments and refunds are processed through Razorpay.
Contact Tanishkha for ClipBell cancellation and refund requests. The payment provider handles the payment movement; ClipBell's purchase terms and your legal rights determine refund eligibility.
Does this policy limit my consumer rights?
No. This policy is in addition to rights that applicable law gives you. Mandatory cancellation, refund or other consumer remedies continue to apply.
How can I contact you about a payment?
Email support@clipbell.com. We aim to respond within 2 business days.
The business providing ClipBell is Tanishkha, GST registered, Kanyakumari, Tamil Nadu, India.